General Terms and Conditions Members
Before you apply for a membership, please read the general terms and conditions carefully.
General Terms and Conditions: Members
1. SCOPE OF APPLICATION, AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS
1.1 These General Terms and Conditions (hereinafter GTC) govern the legal relationship between db pottery studio GmbH, Schiffbaustrasse 9a, 8005 Zurich (hereinafter db pottery studio or the Studio) and the customer/member (hereinafter the Member or Member; together with db pottery studio, the Parties).
1.2 Deviating or supplementary provisions shall apply only if agreed upon in writing with db pottery studio, and only for the specific individual case. In case of doubt, these GTC shall take precedence. For the purposes of these GTC, written form includes all text-based formats, such as email (denise@db-pottery.ch).
2. OFFER, CONCLUSION OF CONTRACT AND MEMBERSHIP
2.1 Unless otherwise stated, all offers made by db pottery studio are non-bindingSubmitting a Membership subscription application or placing an order constitutes an offer by the Member; the contract is only concluded upon written confirmation from db pottery studio.
Displaying products or Membership subscription options in the online shop does not constitute a binding offer , but an invitation to submit an offer.
2.2 Membership subscription applications must be submitted in writing or via the designated function on the Studio’s website (www.db-pottery.ch/membership-abo/).
2.3 The GTC are provided to the Member together with the offer. By submitting a Membership subscription application or placing an order, the Member is deemed to have accepted the GTC.
2.4 There is no automatic entitlement to become a Member. Applications are reviewed in the order received.
3. MEMBERSHIP SUBSCRIPTION CONTENT
3.1 All new Members are required to complete a compulsory studio introductionbefore independently using the Studio. This session is not included in the Membership subscription and is charged separately at the current rate set by the Studio .
3.2 The Membership subscription includes access to the Studio premises and the use of its infrastructure, facilities, and equipment for up to 15 hours per weekduring regular opening hours (see Section 8).
3.3 Unused hours—whether due to voluntary or involuntary absence cannot be carried over to subsequent weeks.
3.4 Members may bring a guest to the Studio, provided the visit is registered and approved in advance was. Guests are allowed in the studio. accompanied by the Member and are subject to the Studio’s current hourly guest fee The recorded guest hours will be billed to the member via their studio account. Approval is also required for free guest sessions. The member bears the cost. fully responsible for their guest’s behavior, safety, and compliance with Studio rules at all times.
3.5 Members with an active 12-month Membership subscription are entitled to one complimentary guest visit per year valid for a single session of up to 3 hours..
3.6.1 The Mini Membership (Mini Subscription) is subject to the same General Terms and Conditions as all other Membership Subscriptions, unless otherwise stipulated in this section.
3.6.2 Mini-Members have no 24/7 access to the studio, as they do not have digital access via Nuki. Use of the studio is only possible during the specified mini-subscription times: Monday to Friday from 10:00 AM to 4:00 PM.
3.6.3 The studio remains on public holidays (bank holidays) Closed. The studio cannot be used on these days.
3.6.4 Mini-Members are obliged to Upon arrival and departure from the studio, please use the provided sign-in sheet. to enter.
3.6.5 Mini-Members have no entitlement to personal storage space (shelf space) or on Discounts, special prices or special offers (e.g. discounted courses, sample sales, guest vouchers).
3.6.6 The Mini subscription entitles the holder to use the studio infrastructure for up to 6 hours per week, during the available times as per section 3.6.2. Unused hours cannot be carried over or made up.
3.6.7 The mini membership is considered time-limited pilot offer offered. db pottery studio reserves the right to change the mini-membership offer. to be set up at any time, whereby such an attitude only after the current prepaid membership period has expired. the mini-members become effective.
In the event of the discontinuation of mini-membership, the affected mini-members will informed in a timely manner and receive the Option to switch to a regular membership, subject to availability and the terms and conditions of regular membership applicable at that time.
The following results from the setting up of the mini-membership: no refund or compensation claims for membership periods already completed.
4. CONTRACT DURATION AND CANCELLATION
4.1 The duration of the Membership subscription is based on the agreement selected by the Member and comes into effect upon written confirmation by the Studio.
4.2 Membership subscriptions renew automatically, at the end of each contract period unless cancelled in writing at least 30 days before the renewal date. If cancellation notice is submitted late, the Member will be charged for one additional month at the current 3-month Membership rate, regardless of whether they plan to use the Studio.
4.3 Membership subscriptions may be changed to a different duration at the time of renewal . Members on a monthly payment plan may also switch to a paid-in-full subscription at any time. Mid-term changes from a paid-in-full subscription to a shorter duration or to monthly payments are not permitted, and no refunds or partial refunds will be issued in such cases.
4.4 Refund of Remaining Credit
When a Membership is cancelled, any remaining credit on the account will be refunded if the Member requests it in writing.
If the remaining credit is less than CHF 50, the Member can choose to keep the credit on their account for future purchases, or transfer it to another Member’s account.
4.5 An early cancellation before the end of the contract period is permitted only in cases of a serious, unforeseen event (e.g. medical emergency or relocation outside the Zurich region). Appropriate documentation must be provided, and any refund is at the discretion of Studio management.
For other reasons, termination is only possible if a replacement member is found. In this case, the Difference to the shorter tariff Due. Refunds apply only for future months and from receipt of the written notice of termination and documents. For months that have already been billed, No refund or partial refund possible.
4.6 In the case of termination for medical reasons, a valid medical certificate must be submitted within [timeframe]. 14 days after written notice of termination to be submitted. If this is not done, the termination will be handled according to the standard rules.
4.7 Each termination incurs a fee. Processing fee of CHF 50 to.
4.8 Members must their personal shelf space and personal belongings Remove from the studio before the end of the last active month (unless otherwise agreed in writing).
4.9 In case of violations of these terms and conditions or significant payment default, the studio may terminate the membership subscription. terminate without prior notice and refuse access.
5. PAUSING MEMBERSHIP
5.1 Members may request to temporarily pause their Membership subscription in the following cases:
- Medical, parental, or accident-related leave
Illness, childbirth, or accident situations allow for a break during the documented absence. The application is to be submitted in writing as soon as possible, fully documented (e.g., medical certificate or attestation). The break applies only upon receipt of all documents; Backdating and refunds are excluded. - Extended travel or compelling professional reasons
At a 12-month subscription A break of at least once a year is possible 8 consecutive weeks be granted. The application is at least 60 days before the start to be submitted in writing, including supporting documents such as travel documents. A CHF 50 break fee to.
5.2 For each 12-month period just a break Granted. Division is excluded.
5.3 Before the break begins, personal belongings – especially shelving materials – must be removed. completely removed from the studio unless otherwise agreed in writing.
5.4 For each approved break, a Processing fee of CHF 50 raised.
5.5 Membership subscriptions and breaks are always based on full calendar months; Breaks begin at 1st of the month and end at last day of the month. Partial breaks are not possible.
6. PRICES
6.1 All prices are listed in Swiss francs (CHF) and include applicable value-added tax (VAT).
6.2 Current membership subscription prices are published on the studio website. The studio may adjust prices; changes will be announced. Notification in writing at least 14 days in advance.
6.3 The Studio charges material fees based on the final weight of fired work. Different rates apply for bisque firing and glaze firing. The current pricing for firing and materials is available on the Studio’s website or upon request.
6.4 Members wishing to work with fresh porcelain must purchase it separately, as it is not included in the Studio’s standard recycled clay system. Additionally, Members who intend to mix materials into raw clay—such as pigments, grog, fibers, or other clay types—must purchase that clay individually, as it cannot be safely recycled or reused by others. The Studio reserves the right to require individual clay purchases in these cases to maintain the quality and safety of the shared clay supply.
6.5 All material and firing costs are to be paid before use – online or in person. Payments will be credited to the member's account as credit credited.
7. TERMS OF PAYMENT AND LATE PAYMENT
7.1 Upon entering into a Membership subscription, the Member agrees to pay the associated fees on a monthly basis, unless a paid-in-full subscription has been selected. Members who pay in full may receive a discount, as published on the Studio’s website.
7.2 Membership subscription fees remain due regardless of actual use of the Studio or its facilities.
7.3 If a Member wishes to book additional hours beyond their weekly allowance, this must be requested in advance from the Studio management. Additional studio hours may be purchased in fixed packages, subject to availability. Current pricing is available upon request.
7.4 Material and firing fees must paid in advance will be (see section 6.5).
7.5 Invoices and Late Payments
Invoices are issued in writing and can be found in your account online. Payment is due within 30 days of the invoice date.
If payment is late, the following process applies:
- First warning: Free shipping.
- Second reminder: Shipping will take place no earlier than 14 days after the first reminder, provided payment is still outstanding; an administration fee of CHF 20.00 will be charged.
From the date of the second reminder, the Member is considered in default.
If payment is not received within 14 days after the second reminder, the outstanding balance may be forwarded to a debt collection agency. The Member will be responsible for any additional costs incurred through the collection process.
8. OPENING HOURS
8.1 db pottery studio reserves the right to adjust opening hours for courses, workshops, maintenance, special events, or for operational reasons. Current times and changes are posted in the Calendar of the internal member platform (Social Wall) They are published and determined by the studio management.
8.2 Unless otherwise announced, the studio is for members only. daily from 7:00 AM to 12:00 AM Accessible. Members are required to adhere to these times.
9. HEALTH AND SAFETY
9.1 Members must adhere to the designated guidelines. Studio Member Entrance Use only the designated areas. Access via the workshop area is prohibited. In case of fire or other emergency, use the nearest exit.
9.2 The usage takes place at your own risk. Members are aware that working in a ceramics workshop involves risks (e.g. sharp tools, hot surfaces, electrical equipment, dust).
9.3 Members may Do not mix glazes independently.; This requires guidance or approval from management.
9.4 The kilns will exclusively by mentors or studio management. Works that do not meet safety or quality standards – including works with foreign clay or unclean glaze – may be rejected.
9.5 Members are liable complete for damage to kilns caused by improper handling and carrying Repair or cleaning fees.
9.6 Members must fully clean their workspaces after each session. This includes removing all clay and glaze residues from tables, tools, and floors. Work areas must be left in the condition they were found. Proper cleanup helps reduce fine dust and maintain a safe, healthy environment for everyone.
9.7 Members are obliged to Wipe your personal shelf surface with a damp cloth at least once a month., to reduce silica dust.
9.8 For safety reasons, the area is closed. to keep kilns clear. No objects may be placed in or around the ovens.
9.9 Smoking is prohibited in the studio and directly in front of it. forbidden.
9.10 Children under 16 years of age are only allowed in Accompanied by an adult Entry. Dogs are only allowed with written approval They are allowed and must be supervised.
10. LIABILITY AND INSURANCE
10.1 The studio is used at your own risk. db pottery studio is liable not liable for direct or indirect damages, to the extent permitted by law.
10.2 Members must have a personal Accident and liability insurance have.
10.3 DB Pottery Studio is liable not responsible for loss, theft or damage personal items.
10.4 Members are liable for intentional or negligent damage to studio property, equipment or borrowed items and bear all costs. Repair or replacement costs.
11. FINAL PROVISIONS
11.1 If any provision of these GTC is found to be invalid or unenforceable, in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a legally valid provision that most closely reflects the original intent and economic purpose of the invalid clause.
11.2 These terms and conditions and the legal relationship are governed exclusively by the Swiss substantive law.
The exclusive place of jurisdiction is Zurich, Switzerland.
